Cancellation Policy | Terralong Terrace Kiama
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Cancellation Policy

We have a simple 14-day cancellation policy.

Our peak seasons are the 24th Dec – 27th Jan, Easter and all public holiday long weekends.

You may cancel your booking for free any time up until 14 days prior to check-in. To receive your full refund, this must be requested via our Cancellation Form. For cancellations within less than 14 days of your check-in date, the refund amount amount offered will be any nights that we are able to re-sell, less a 20% admin fee (deducted from the value of the re-sold nights).

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Please also read our Things to Know page, covering important aspects of our layout and facilities to ensure Terralong Terrace is right for you.

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