Promo: Stay 2 nights and get 20% off
Sunset over Kiama Harbour mouth looking north — cancel your booking as smoothly as the sun sets on your trip

Cancellation Form

To cancel or change a booking, please complete this form.

We keep things easy with a simple Cancellation Policy: You may cancel your booking for free any time up until 14 days prior to check-in. To receive your full refund, this must be requested via our Cancellation Form. For cancellations within less than 14 days of your check-in date, the refund amount amount offered will be any nights that we are able to re-sell, less a 20% admin fee (deducted from the value of the re-sold nights). Please see our Cancellation Policy and Terms & Conditions for details.

It takes 48 hours to process your request, after which please allow 5 working days for refunded amounts to reach your credit card.

Cancellation Form
Twilight view of the solar-heated pool, BBQ area kids splash pool at Terralong Terrace Apartments Kiama, with loungers and tropical landscaping

Book Direct for Best Rates

You’ll often find lower rates when booking direct, plus:

Flexible cancellation policy
Priority customer service
No hidden fees

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